Received a letter this morning from Joe Fernandez, the CEO Klout. I’m posting it with his permission. Check out the link included for more from his point of view.
My name is Joe Fernandez and I am the founder/ceo of Klout. Saw your article yesterday and then again on cnn money today (will admit that it is kind of awesome to be called a dick on cnn). Anyway, also saw your blog post today that we most have seen your article so I figured I would reach out.
I am just a guy who is into data and started a company in my bedroom. I think you have some good points in your article how the score can cause unnecessary stress and I am reflecting a lot on the product in terms of how we present that. Goal with Klout has never been to turn the interent into high school or ruin social media. My vision has always been to help individuals understand the impact they were having on their friends and the web. I wrote a blog post about it today - http://corp.klout.com/blog/2011/11/the-vision-behind-klout/.
We are working hard here at Klout and I hope you’ll keep an open mind as we evolve. Happy to chat some time if you are interested.