Daily Archives: May 18, 2004

Sorry

Posted on May 18, 2004

The Wall Street Journal has an article today about the latest tactic some doctors and hospitals are using to bring down the costs of lawsuits and insurance: Saying “I’m Sorry” and actually meaning it (here’s a link to the story outside of the WSJ.com site). It seems that if people think you’re genuinely sorry for […]

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Athena Scalzi, editor – AMS
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