Daily Archives: July 7, 2021

Behind the Scenes of “Automated Customer Service”

I missed this when it came out about a month ago. So here it is! I get a nice shoutout at the beginning. — JS

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The Big Idea: Sarah Henning

Author Sarah Henning has returned to the Big Idea, to subvert your classic fairytale expectations and take them for a spin in the second book of her Kingdoms of Sand and Sky series, The Queen Will Betray You. SARAH HENNING: This time last year, I wrote a post about the Big Idea behind The Princess Will Save […]

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